Effective Date: 01-01-2026
Last Updated: 05-06-2026
1. Introduction
StudyGlobe (Pvt) Ltd (“StudyGlobe”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information provided by students, prospective students, applicants, parents, partners, and visitors to our website. As an international education consultancy, StudyGlobe supports students throughout their overseas education journey, including university selection, admissions assistance, scholarship guidance, visa support, and educational events.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information in accordance with applicable data protection laws, including where applicable:
The UK General Data Protection Regulation (UK GDPR);
The EU General Data Protection Regulation (EU GDPR);
Applicable local data protection laws; International higher education partner requirements; and Ethical student recruitment principles, including expectations under the UKVI Agent Quality Framework. We are committed to ensuring that personal information is processed lawfully, fairly, transparently, and only for legitimate purposes.
2. About StudyGlobe
StudyGlobe (Pvt) Ltd provides international education counselling and student recruitment services.Our services include:
- International university counselling;
- Course and destination guidance;
- University application support;
- Scholarship guidance;
- Visa application assistance;
- IELTS and English language test guidance;
- Education fairs, exhibitions, and seminars;
- Communication between students and educational institutions.
StudyGlobe works with universities and educational institutions across destinations including the United Kingdom, Europe, Australia, Canada, USA, and other international study destinations.
3. Data Controller Information
For the purposes of applicable data protection laws, StudyGlobe (Pvt) Ltd acts as the Data Controller for personal information collected through our website, counselling services, events, and student recruitment activities.
The Data Controller determines how and why personal information is processed.
Data Controller:
StudyGlobe (Pvt) Ltd
Email:
info@studyglobe.co
Website:
www.studyglobe.co
For privacy-related enquiries or requests regarding your personal information, please contact us using the above details.
4. Information We Collect
To provide international education services, we may collect the following categories of personal information:
4.1 Identity and Contact Information
Including:
Full name;
Date of birth;
Nationality;
Gender where required;
Passport details;
Residential address;
Email address;
Telephone number.
4.2 Academic and Professional Information Including:
Previous qualifications;
Academic transcripts;
Certificates;
CV/resume;
Employment history;
Internships;
Professional achievements;
English language test results;
Course preferences;
Preferred study destination;
Intended intake and study plans.
4.3 Application and Visa Information
Where necessary, we may collect:
Passport copies;
Visa history;
Immigration information;
Financial documents;
Bank statements;
Sponsorship documents;
Employment or business information;
Supporting documents required by universities or immigration authorities.
4.4 Special Category Information
In limited circumstances, we may process sensitive personal information, including health-related information or accessibility requirements, where required for:
University support services;
Visa requirements;
Reasonable adjustments;
Legal obligations.
Such information is processed only where necessary and with appropriate safeguards.
5. How We Collect Personal Information
We collect information through:
Website enquiry forms;
Student registration forms;
Email communication;
Telephone conversations;
WhatsApp or other communication channels;
Education fairs and events;
Counselling sessions;
University application processes;
Information provided by authorised representatives.
We only collect information that is necessary for providing our services.
6. Purpose of Processing Personal Information
StudyGlobe processes personal information for the following purposes:
Student Counselling and Guidance
To: Understand student academic profiles;
Recommend suitable universities and programmes; Provide personalised education advice.
University Applications
To: Prepare application documents; Submit applications to universities; Communicate with admission teams; Assist students throughout the admission process.
Visa Support
To: Review visa documentation requirements;
Provide guidance regarding visa applications;
Assist students in preparing accurate documentation.
Communication
To: Respond to enquiries;
Provide application updates; Share important information related to student applications.
Marketing and Events
Where consent has been provided, we may send:
Education updates;
Scholarship opportunities;
University events;
Study abroad information.
Students may withdraw marketing consent at any time.
7. Lawful Basis for Processing Personal Information
Where GDPR principles apply, StudyGlobe processes personal information based on the following lawful grounds:
Performance of Contract / Steps Prior to Contract
Processing is necessary to provide requested counselling services and support university applications. Legitimate Interests Processing may be necessary for: Managing student enquiries; Improving our services; Maintaining business records; Ensuring service quality. Legal Obligations
Processing may be required to comply with:
Legal requirements; University partner obligations; Regulatory requirements.
Consent
Where required, we obtain explicit consent before processing certain information, including: Marketing communications;
Special category information; Optional data collection activities.
8. Sharing Personal Information
StudyGlobe does not sell, rent, or trade personal information.
We may share information with trusted organisations where necessary, including:
Universities and educational institutions;
Scholarship providers; Application platforms; Visa-related authorities;
Approved service providers.
Information is shared only for legitimate purposes connected with student applications, requested services, or legal requirements.
9. International Data Transfers
Because StudyGlobe supports students applying internationally, personal information may be transferred to universities and educational partners located outside Pakistan and outside the European Economic Area. These countries may have different data protection laws. Where required, StudyGlobe takes appropriate measures to ensure personal information remains protected, including: Contractual confidentiality obligations; Secure transfer methods;
Sharing only necessary information; Compliance with partner institution requirements.
10. Data Retention
StudyGlobe retains personal information only for as long as necessary to fulfil the purposes for which it was collected.
Our retention approach includes:
Information Type Retention Period
General enquiries Up to 2 years after last communication
Student application records Up to 6 years after completion of services
Visa-related records Up to 6 years where required for compliance
Financial/accounting records As required by applicable financial laws
Marketing preferences Until consent is withdrawn
When information is no longer required, it is securely deleted or anonymised.
11. Data Security
StudyGlobe implements appropriate technical and organisational measures to protect personal information, including: Restricted access controls; Password protected systems; Secure document handling procedures; Confidentiality obligations for staff; Secure digital storage practices.
Although we take reasonable steps to protect information, no electronic transmission or storage system can guarantee absolute security.
12. Personal Data Breach Management
In the event of a suspected personal data breach, StudyGlobe will:
Investigate the incident; Take appropriate corrective measures; Assess risks to affected individuals; Notify relevant authorities or individuals where legally required.
13. Your Data Protection Rights
Depending on applicable laws, you may have the right to:
Access
Request a copy of personal information held by StudyGlobe.
Rectification
Request correction of inaccurate or incomplete information.
Erasure
Request deletion of personal information where legally permitted.
Restriction
Request limitation of processing in certain circumstances.
Objection
Object to certain types of processing, including direct marketing.
Data Portability
Request transfer of your information in a structured format where applicable.
14. Withdrawal of Consent
Where processing is based on your consent, you may withdraw consent at any time.
To withdraw consent, contact:
Email: info@studyglobe.co
Withdrawal of consent does not affect processing carried out before withdrawal.
15. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality; Understand visitor behaviour;
Enhance user experience. Users may manage cookie preferences through their browser settings.
16. Children’s Privacy
StudyGlobe may provide services to students under the age of 18.
Where required, appropriate consent from parents or legal guardians will be obtained before processing personal information of minors.
17. Ethical Recruitment Commitment
StudyGlobe is committed to responsible and ethical international student recruitment practices.
We aim to: Provide accurate information; Protect student confidentiality; Maintain transparency throughout counselling; Prevent fraudulent documentation; Act in the best interests of students.
18. Changes to This Privacy Policy
StudyGlobe may update this Privacy Policy periodically to reflect:
Changes in legislation; Changes in services; University partner requirements;
Improvements in privacy practices. The latest version will always be published on our website.